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About Us

FAQ

1. Is customization available?

Yes, we support custom sizes, logos and packaging according to your requirements.

2. How long is the sample lead time?

Sample production takes 1–5 working days normally.

3. What is the MOQ?

MOQ varies by product, and small trial orders are acceptable for most items.

4. Can you assist with certification applications?

We provide professional assistance for relevant product certification applications.

5. How do you control product quality?

We conduct strict inspection for raw materials, semi-finished and finished products throughout production.

6. What is mass order delivery time?

Mass production takes 30–35 working days after deposit confirmation.

7. Who arranges shipment?

We can arrange shipment or deliver goods to your designated forwarder.

8. What after-sales support do you provide?

We provide long-term technical guidance and effective solutions for quality-related issues.

9. Is factory visit allowed?

Customers are welcome to visit our factory during working hours.

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